How to Delete Your Easypaisa Account

If you no longer need your Easypaisa account, you can delete or deactivate it through the helpline, by visiting a Telenor franchise, or by sending an email. Make sure your account balance is zero before you start.

Method 1: Call the Easypaisa Helpline

This is the easiest and quickest way.

• Telenor Users: Dial 3737 from your registered Easypaisa number.
• Other Networks: Call 042-111-003-737 from any phone.

Provide these details for verification:

• Your CNIC number
• Registered mobile number
• Recent transaction info (optional but helpful)

Your account will be closed within a few working days after verification.

Method 2: Visit a Telenor Franchise or Easypaisa Agent

Prefer face-to-face help? Try this:

• Go to Telenor franchise or Easypaisa retailer.
• Take your original CNIC and registered phone number.
• Ask them to delete your Easypaisa account.

You’ll get a confirmation message when the account is closed.

Method 3: Send an Email Request

You can also close your account via email.

Email to: [email protected]

Subject: Request for Easypaisa Account Deletion

Include these details:

• Full Name
• CNIC Number
• Registered Mobile Number
• Reason for closing the account

Once verified, your account will be deleted.

Important Tips Before You Delete

• Make sure your account balance is zero.
• Unlink any connected services (like debit cards or auto-payments).
• After deletion, you may need a new number to create another account.